Physical orders in India
You may request cancellation before dispatch. Once an order has been dispatched, cancellation may not be possible. If you receive the wrong item, a damaged item or a materially defective item, contact us within 7 days of delivery with the order reference and clear photographs. After review, we may arrange a replacement or refund as appropriate.
Printable PDF orders
Because a printable file can be accessed immediately, digital PDF purchases are generally non-refundable after the download link has been delivered or accessed. Refunds may be considered for duplicate payment, a technical delivery failure, or a corrupt or inaccessible file that we cannot resolve after reasonable troubleshooting.
For customers whose local law provides a cancellation right for digital content, checkout will ask for consent to immediate digital supply. Any mandatory rights—including rights that cannot be waived—remain unaffected.
How to request help
Email support@tinytuneworld.com with your name, payment or order reference, the product name and a short explanation. Please do not send complete card or bank details.
Approved refunds
Approved refunds are sent to the original payment method through Razorpay. Bank and card processing times vary; allow approximately 5–10 business days after the refund is initiated. Shipping charges are refundable only where required by law or where the entire order was incorrect or defective.